AboutContact
    HEARD Digital Marketing
    Built Specifically for Auto Repair Shops

    Auto Repair Marketing That
    Fills Your Service Bays.

    Booked & Reviewed™ captures every missed call, automates repair estimate follow-ups, and generates 5-star reviews — so you book more jobs without hiring more staff.

    Capture every missed call
    Keep your service bays full
    Dominate local search results
    Convert more repair estimates
    30-minute call
    350+ service businesses
    No long-term contracts

    Sound Familiar? You're Not Alone.

    Most auto repair shops struggle with the same costly problems — and they're fixable.

    Missed Service Calls

    Customer's car breaks down — they call, no answer. They search 'auto repair near me' and book with your competitor.

    No Online Booking

    Customers want to schedule oil changes and inspections online, but you're still taking calls and playing phone tag.

    Stale Google Reviews

    Your last review is months old while the shop down the street has 200+ recent 5-star reviews.

    Repair Quotes That Ghost

    You diagnose the problem, send a quote... then radio silence. No follow-up means lost repair jobs.

    The Solution

    Booked & Reviewed™ for Auto Repair

    A done-for-you system that captures every lead, books more appointments, and builds your 5-star reputation — while you focus on fixing cars.

    Instant Lead Response

    When a stranded driver calls and doesn't reach someone, they get an immediate text with your hours, services, and a link to book online — before they call another shop.

    Never lose a breakdown call again

    Online Appointment Scheduling

    Let customers book oil changes, brake inspections, tire rotations, and repairs directly online. Reduce front desk chaos and keep your bays full.

    Free up your service writers

    Repair Estimate Follow-Up

    Your diagnostic quotes get automatic follow-up on Day 1, Day 3, and Day 7. Convert more approved repairs without chasing customers by phone.

    Close more repair orders automatically

    Review Generation Engine

    After every completed service, customers receive a perfectly-timed review request. Build a 5-star reputation that dominates 'auto repair near me' searches.

    Become the top-rated shop in your area

    Monthly Performance Dashboard

    See exactly how many leads you captured, appointments booked, and reviews earned. Monthly strategy calls help optimize your marketing ROI.

    Track every dollar you spend

    Booked & Reviewed™ vs. The Alternatives

    See how we stack up against hiring a VA or call center.

    Feature Booked & Reviewed™ Virtual Assistant Call Center
    Response Time Instant (24/7) Minutes to hours 30 sec – 2 min
    Availability 24/7/365 Business hours only 24/7 (premium cost)
    Monthly Cost $2K–$5K (all-inclusive) $2K–$4K (limited hours) $3K–$8K+ per seat
    Scales During Busy Season
    Never Calls in Sick
    Automated Review Requests
    Repair Estimate Follow-Up Manual only
    Online Booking System
    Shop Management Integration

    Auto Repair Shops Love Booked & Reviewed™

    "We were losing 25% of our calls to voicemail. Now we capture every one. Our monthly car count is up 40% without hiring more staff."

    Dave Morrison

    Owner, Morrison's Auto Care

    Phoenix, AZ

    "The automated estimate follow-up converted $47,000 in repair work in the first quarter that we would have lost. Game changer."

    Carlos Mendez

    GM, Precision Auto Service

    Denver, CO

    "Went from 89 Google reviews to 340+ in 10 months. We're now the #1 rated auto shop in our city. Customers mention the reviews constantly."

    Jennifer Walsh

    Owner, Walsh Family Auto

    Austin, TX

    Frequently Asked Questions

    Everything auto repair shop owners ask before getting started.

    Ready to Fill Your Service Bays?

    Book a free strategy call to see how Booked & Reviewed™ can help your auto repair shop capture more leads, book more appointments, and build a 5-star reputation.

    Select a Time That Works for You

    30-minute call
    No obligation
    Custom quote included

    Prefer to call instead?

    Call (303) 344-8100

    How We Compare

    See how Booked & Reviewed™ stacks up against traditional call centers and virtual assistants

    Feature Booked & Reviewed™ Call Center Virtual Assistant
    24/7 Availability
    Instant Response Time
    Consistent Brand Voice
    No Training Required
    Scales Instantly
    Automated Review Requests
    CRM Integration
    Quote Follow-Up Sequences
    Online Booking Integration
    Monthly Strategy Calls
    Predictable Monthly Cost
    No Sick Days or Turnover
    Included
    Varies / Limited
    Not Available

    How Booked & Reviewed™ Works

    A complete automation system that runs 24/7 — from lead capture to 5-star reviews

    Step 1

    Lead Comes In

    A potential customer calls, fills out a form, or sends a message — even at 2 AM.

    Whether it's a missed call, website form, or text message, every lead is immediately captured and logged in your CRM.

    Fully automated — no manual work required
    Lead
    Respond
    Book
    Review
    Optimize
    ROI Calculator

    See Your Potential Return

    Enter your numbers below to see how much revenue you could recover with Booked & Reviewed™

    Your Numbers

    Average local business misses 20-40 calls/month

    What's your typical sale or job worth?

    Your Potential Results

    Leads Recovered Monthly
    13 leads
    ~65% of missed calls respond to instant text
    New Bookings Monthly
    5 bookings
    Based on 35% industry close rate
    Monthly Revenue Recovered
    2,500
    Annual Revenue Potential
    30,000

    *Estimates based on industry averages. Actual results vary by market and business.

    Frequently Asked Questions

    Everything you need to know about Booked & Reviewed™

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