Is this built specifically for restaurants?

Yes. While our Booked & Reviewed™ system works for various service businesses, this implementation is built specifically for restaurants, cafes, bars, and food service businesses. The automations are tuned for reservation inquiries, table booking, guest retention, and the specific customer journey of dining guests.

How does it handle after-hours reservation requests?

When a potential guest calls after hours and doesn't reach someone, they instantly receive a text message with your menu, hours, and a link to book a table online. Many guests book right then instead of calling other restaurants.

Will this work with my POS or reservation system?

Yes. We integrate with all major restaurant platforms including OpenTable, Resy, Yelp Reservations, Toast, Square, and others. During onboarding, we map out your current stack and build seamless connections.

How does the guest retention follow-up work?

After a guest visits your restaurant, they receive automated follow-ups on Day 3 and Day 7 thanking them for dining with you and inviting them back. For special occasions like birthdays, they get personalized offers automatically.

What's the pricing for restaurants?

Booked & Reviewed™ is $1,750/month with a one-time $1,500 setup fee and a 3-month minimum commitment. Most restaurants see ROI within the first 2 weeks from captured reservations and repeat guests.

How quickly can we get started before the holiday rush?

Most restaurants are fully live within 2–3 weeks. We handle all technical setup and integrations. Your team just needs to provide system access and join a kickoff call. We recommend starting 4–6 weeks before your peak season (holidays, Valentine's Day, Mother's Day).

How does Booked & Reviewed™ handle reservation inquiries?

When someone calls about reservations and you're too busy to answer, our system instantly texts them with a link to your online booking system or reservation platform. No more lost tables because the phone was ringing during the dinner rush.

Can you integrate with OpenTable, Resy, or other reservation systems?

Yes. We integrate with all major reservation platforms including OpenTable, Resy, Yelp Reservations, and your direct booking system. Customers get sent directly to book, reducing friction and increasing confirmed reservations.

How do you handle catering and event inquiries?

Catering leads are high-value and time-sensitive. Our system immediately acknowledges catering inquiries and sends a follow-up sequence on days 1, 3, and 7 until your team can respond personally with a quote.

Will this help with negative reviews on Yelp and Google?

Absolutely. Our feedback filter catches unhappy guests before they go public. If someone indicates dissatisfaction, they're routed to your management team first. This gives you a chance to resolve issues privately—often turning a potential 1-star review into a loyal return customer.

How do you collect reviews without being pushy?

We send a friendly text after their dining experience asking about their visit. Happy guests are invited to share on Google. The message feels personal, not automated, and is timed perfectly—typically the next morning when they're thinking about that great meal.

Can this work for takeout and delivery orders?

Yes. Whether dine-in, takeout, or delivery, we track order completion and send review requests at the right moment. For delivery, we wait until the food has arrived before asking about their experience.

What about during peak hours when we're slammed?

That's exactly when Booked & Reviewed™ shines. During rush periods when your staff is focused on guests in-house, every missed call gets an instant text. Potential customers feel acknowledged, and you don't lose them to the restaurant down the street.

How do you handle party and private event requests?

Private event inquiries get VIP treatment—immediate acknowledgment, information collection, and persistent follow-up until your events coordinator can connect. We've seen restaurants close 40% more private events just by responding faster.

Built for Restaurants & Hospitality

Every Empty Table is
Lost Revenue

Missed reservation calls. No-shows. One-time guests who never return. Booked & Reviewed™ captures every inquiry, fills your tables, and turns first-timers into regulars — automatically.

Live in 2–3 weeks

OpenTable, Resy & Toast integrations

Done-for-you setup

Book Your Strategy Call 303-344-8100

Sound Familiar?

These silent revenue killers cost restaurants thousands every month

Missed Reservation Calls

Guests call for reservations during rush — no one answers. They book with the restaurant down the street instead.

No-Shows & Empty Tables

Diners book reservations and never show up. No automated reminders means lost revenue on your busiest nights.

Stale Online Reviews

Your Google reviews are outdated while competitors have 500+ 5-star reviews praising their food and service.

First-Timers Who Don't Return

New guests visit once and forget about you. No follow-up system means they try other restaurants instead.

Capture every reservation inquiry

Fill your tables every night

Dominate 'restaurant near me' searches

Build a loyal customer base

How Booked & Reviewed™ Works for Restaurants

A complete system built specifically for hospitality businesses

Instant Reservation Response

Never lose a reservation again

When someone calls after hours about reservations or private dining, they get an immediate text with your menu, hours, and a link to book a table online.

Online Table Booking

Cut no-shows by 40%+

Let guests book tables, private dining rooms, and catering inquiries directly online. Automated reminders reduce no-shows and keep your dining room full.

Guest Loyalty Automation

Build repeat customers automatically

After a first visit, guests receive automated follow-ups inviting them back with special offers. Turn first-timers into regulars without manual outreach.

Review & Reputation Engine

Become the top-rated restaurant in your area

After great dining experiences, guests receive perfectly-timed review requests. Build a 5-star reputation showcasing your food, ambiance, and service.

Monthly Growth Reports

Track your restaurant's growth with real data

See exactly how many reservations you captured, no-shows prevented, and guests converted to regulars. Monthly strategy calls help optimize your marketing.

Why Restaurants Choose Booked & Reviewed™

See how we compare to hiring a hostess or answering service

Feature	Booked & Reviewed™For Restaurants	Extra Hostess/VA	Answering Service
Response Time	Instant (24/7)	Minutes to hours	30 sec – 2 min
Availability	24/7/365	Business hours only	24/7 (premium cost)
Monthly Cost	$2K–$5K (all-inclusive)	$2K–$4K (limited hours)	$3K–$8K+ per seat
Scales During Holiday Rush
Never Calls in Sick
Automated Review Requests
Guest Retention Follow-Up	true	Manual only	false
Online Reservation Booking
POS/Reservation System Integration

What Restaurant Owners Are Saying

"We were losing 40% of our reservation calls during dinner service. Now we capture every one. Table bookings are up 55% without adding host staff."

Maria Rodriguez

Owner, Casa Luna Mexican Kitchen

Denver, CO

"The automated no-show reminders cut our empty tables by 60%. The system paid for itself in the first weekend of using it."

James Chen

GM, Golden Dragon Restaurant

Austin, TX

"Went from 89 Google reviews to 420+ in 8 months. Guests love sharing their dining experiences. We're now the #1 rated Chinese restaurant in our city."

David Kim

Owner, Seoul Kitchen & Bar

Phoenix, AZ

Restaurant FAQs

Ready to Fill Every Table?

Book a free strategy call to see how Booked & Reviewed™ captures more reservations, reduces no-shows, and builds your online reputation.

Select a Time That Works for You

30-minute call

No obligation

Custom quote included

Prefer to call instead?

Call (303) 344-8100

How We Compare

See how Booked & Reviewed™ stacks up against traditional call centers and virtual assistants

Feature	Booked & Reviewed™	Call Center	Virtual Assistant
24/7 Availability
Instant Response Time
Consistent Brand Voice
No Training Required
Scales Instantly
Automated Review Requests
CRM Integration
Quote Follow-Up Sequences
Online Booking Integration
Monthly Strategy Calls
Predictable Monthly Cost
No Sick Days or Turnover

Included

Varies / Limited

Not Available

How Booked & Reviewed™ Works

A complete automation system that runs 24/7 — from lead capture to 5-star reviews

Step 1

Lead Comes In

A potential customer calls, fills out a form, or sends a message — even at 2 AM.

Whether it's a missed call, website form, or text message, every lead is immediately captured and logged in your CRM.

Fully automated — no manual work required

Lead

Respond

Book

Review

Optimize

ROI Calculator

See Your Potential Return

Enter your numbers below to see how much revenue you could recover with Booked & Reviewed™

Your Numbers

Missed Calls Per Month

Average local business misses 20-40 calls/month

Average Job/Transaction Value ($)

What's your typical sale or job worth?

Your Potential Results

Leads Recovered Monthly

13 leads

~65% of missed calls respond to instant text

New Bookings Monthly

8 bookings

Based on 60% industry close rate

Monthly Revenue Recovered

600

Annual Revenue Potential

7,200

*Estimates based on industry averages. Actual results vary by market and business.

Frequently Asked Questions

Everything you need to know about Booked & Reviewed™

Booked & Reviewed™ for Other Industries

All Industries HVAC Contractors Dental Practices Med Spas Property Management Law Firms Auto Repair Gyms & Fitness Real Estate Veterinary & Pet Services Healthcare & Medical

Every Empty Table isLost Revenue