Is this designed specifically for HVAC companies?

Yes. While our Booked & Reviewed™ system works for various service businesses, this implementation is built specifically for HVAC contractors. The automations are tuned for seasonal peaks, emergency calls, estimate follow-ups, and the specific customer journey of heating and cooling services.

How does it handle after-hours emergency calls?

When a customer calls after hours and doesn't reach a live person, they instantly receive a text message confirming their inquiry, letting them know when they'll hear back, and offering the option to book online immediately. Many customers book right then instead of calling competitors.

Will this work with ServiceTitan / Housecall Pro / Jobber?

Yes. We integrate with all major HVAC and field service platforms including ServiceTitan, Housecall Pro, Jobber, FieldEdge, and others. During onboarding, we map out your current stack and build seamless connections.

How does the review system work?

After a job is marked complete in your system, the customer receives an automated review request via text and email. The timing and messaging are optimized for maximum response rates. Happy customers are directed to Google; unhappy ones are routed to your team privately first.

What's the pricing for HVAC companies?

Booked & Reviewed™ is $1,750/month with a one-time $1,500 setup fee and a 3-month minimum commitment. Most HVAC companies see ROI within the first 60 days from captured emergency calls alone.

How quickly can we get started before the busy season?

Most HVAC companies are fully live within 2–3 weeks. We handle all technical setup and integrations. Your team just needs to provide system access and join a kickoff call. We recommend starting 4–6 weeks before your peak season.

How does Booked & Reviewed™ handle emergency HVAC calls?

Emergency calls are prioritized. When someone calls about a broken AC in summer or no heat in winter, our system immediately texts them with your emergency availability and can trigger priority alerts to your on-call technician.

Can you integrate with ServiceTitan or Housecall Pro?

Yes. We integrate with all major field service platforms including ServiceTitan, Housecall Pro, Jobber, and others. Leads flow directly into your existing workflow without double-entry.

How do you handle after-hours service calls?

After-hours calls get an immediate text response letting customers know you received their request. For emergencies, we can route to your on-call technician. For non-urgent requests, we schedule a callback for the next business day.

What about seasonal maintenance reminders?

Our system can send automated reminders for tune-ups, filter changes, and seasonal maintenance. This keeps your schedule full during slower periods and builds recurring revenue.

How do you handle estimate follow-ups?

After you provide an estimate, our system automatically follows up on days 1, 3, and 7. This persistent but professional follow-up closes more jobs without your team having to remember to call back.

Can customers book service appointments online?

Yes. When someone texts back or clicks the link in our missed call response, they're directed to your online booking system to schedule their own appointment—24/7, even when your office is closed.

How do you handle multi-technician routing?

We can set up routing rules based on service type, location, or technician availability. Emergency calls can go to on-call techs while routine maintenance gets scheduled through your normal booking system.

What about warranty and maintenance agreement customers?

We can tag and prioritize customers based on their service agreement status. Maintenance agreement holders can get priority scheduling and personalized messaging that acknowledges their VIP status.

Built Specifically for HVAC Contractors

Stop Losing Emergency Calls
to Your Competitors.

Booked & Reviewed™ captures every after-hours lead, automates estimate follow-ups, and generates 5-star reviews — so you book more jobs without hiring more dispatchers.

Capture every after-hours call

Fill your techs' schedules automatically

Dominate 'HVAC near me' searches

Close more estimates without chasing

Book Your HVAC Strategy Call (303) 344-8100

Works with ServiceTitan, Housecall Pro & more

Ready before your busy season

No long-term contracts

Sound Like Your HVAC Business?

You're spending thousands on marketing — but leads are slipping through the cracks.

After-Hours Emergencies

AC goes out at 10 PM — but no one answers. That lead calls your competitor.

Slow Dispatch Response

By the time you call back, they've already booked someone else.

Outdated Google Reviews

Your last review is 6 months old while competitors have 50+ new ones.

Estimates That Ghost

You send quotes that never get signed — and no one follows up.

Every after-hours call you miss is a $5,000+ install walking to your competitor.

Built for HVAC Contractors

What's Included for Your HVAC Business

A complete automation system tuned for heating, cooling, and seasonal demand.

24/7 Emergency Lead Capture

When a homeowner's AC dies at midnight, your system responds instantly with a text, email, and callback — before they can Google another contractor.

Capture every after-hours emergency call

Online Service Scheduling

Let customers book tune-ups, repairs, and installations directly online. Automated reminders reduce no-shows and keep your techs' schedules full.

Reduce dispatcher workload by 40%+

Estimate Follow-Up Automation

Your quotes get automatic follow-up on Day 1, Day 3, and Day 7. No more chasing — the system converts estimates while your team focuses on installs.

Close more jobs without extra calls

Review Request Engine

After every completed job, customers get a perfectly-timed review request. Watch your Google reviews climb and dominate local search.

Build a 5-star reputation that wins bids

Monthly Performance Reviews

See exactly how many leads you captured, appointments booked, and reviews earned. Monthly strategy calls help you optimize and grow.

Track your ROI with real numbers

HVAC Contractors Winning With Automation

Real results from heating and cooling companies using Booked & Reviewed™.

"We were losing 30% of our after-hours calls to competitors. Now we capture every single one. Our summer booking rate doubled."

Mike Rodriguez

Owner, CoolAir HVAC Services

Phoenix, AZ

"The automated estimate follow-up alone paid for the whole system. We're closing jobs we would have lost to bigger companies."

Tom Kellerman

GM, Precision Heating & Cooling

Denver, CO

"Went from 52 Google reviews to 200+ in 8 months. We're now the top-rated HVAC company in our county."

Sarah Chen

Operations Manager, Elite Climate Control

Austin, TX

Why HVAC Companies Choose Automation

Compare Booked & Reviewed™ to hiring dispatchers or call centers.

Feature	Booked & Reviewed™	Virtual Assistant	Call Center
Response Time	Instant (24/7)	Minutes to hours	30 sec – 2 min
Availability	24/7/365	Business hours only	24/7 (premium cost)
Monthly Cost	$2K–$5K (all-inclusive)	$2K–$4K (limited hours)	$3K–$8K+ per seat
Scales During Peak Season
Never Calls in Sick
Automated Review Requests
Estimate Follow-Up		Manual only
Online Booking System
ServiceTitan Integration

See How It Works for HVAC

Investment for HVAC Contractors

Pricing that pays for itself with one captured emergency call.

$1,750/month

$1,500 one-time setup fee · 3-month minimum commitment

Full setup and integration included

Integrates with your existing software

Live before your busy season

Get Your HVAC Quote

HVAC Contractor Questions

Common questions from heating and cooling business owners.

How We Compare

See how Booked & Reviewed™ stacks up against traditional call centers and virtual assistants

Feature	Booked & Reviewed™	Call Center	Virtual Assistant
24/7 Availability
Instant Response Time
Consistent Brand Voice
No Training Required
Scales Instantly
Automated Review Requests
CRM Integration
Quote Follow-Up Sequences
Online Booking Integration
Monthly Strategy Calls
Predictable Monthly Cost
No Sick Days or Turnover

Included

Varies / Limited

Not Available

How Booked & Reviewed™ Works

A complete automation system that runs 24/7 — from lead capture to 5-star reviews

Step 1

Lead Comes In

A potential customer calls, fills out a form, or sends a message — even at 2 AM.

Whether it's a missed call, website form, or text message, every lead is immediately captured and logged in your CRM.

Fully automated — no manual work required

Lead

Respond

Book

Review

Optimize

ROI Calculator

See Your Potential Return

Enter your numbers below to see how much revenue you could recover with Booked & Reviewed™

Your Numbers

Missed Calls Per Month

Average local business misses 20-40 calls/month

Average Job/Transaction Value ($)

What's your typical sale or job worth?

Your Potential Results

Leads Recovered Monthly

13 leads

~65% of missed calls respond to instant text

New Bookings Monthly

5 bookings

Based on 35% industry close rate

Monthly Revenue Recovered

2,250

Annual Revenue Potential

27,000

*Estimates based on industry averages. Actual results vary by market and business.

Frequently Asked Questions

Everything you need to know about Booked & Reviewed™

Booked & Reviewed™ for Other Industries

All Industries Dental Practices Med Spas Property Management Law Firms Auto Repair Gyms & Fitness Restaurants Real Estate Veterinary & Pet Services Healthcare & Medical

Ready to Capture Every HVAC Lead?

Book a free strategy call to see how Booked & Reviewed™ can capture your after-hours calls, close more estimates, and dominate Google reviews in your service area.

Select a Time That Works for You

30-minute call

No obligation

Custom quote included

Prefer to call instead?

Call (303) 344-8100

Stop Losing Emergency Callsto Your Competitors.